12-Hour Online Continuing Education Course
Communication for Massage Therapists & Complementary Therapy Providers
Build stronger communication skills for client relationships, professional boundaries, marketing, difficult conversations, and long-term practice success. This fully online, self-paced course provides 12 hours of continuing education for eligible Texas professionals.
$120 · Fully Online · Self-Paced · Two Years of Access
Course Overview
Practical communication training for every stage of your career
This course is designed for massage therapists and complementary therapy providers who want to communicate more clearly, build stronger professional relationships, and approach difficult situations with greater confidence.
Whether you are establishing your practice, refining your client experience, or adapting to changing professional expectations, the course provides practical tools you can use in real-world settings.
Topics extend beyond client conversations to include professional boundaries, intake processes, networking, marketing, complaints, policies, scope-of-practice questions, collaboration with other professionals, and long-term practice sustainability.
The course is fully online and self-paced, with two years of access after enrollment.
What the Course Covers
Communication skills you can apply throughout your practice
Marketing and Community Engagement
Explore audience definition, networking, public relations, marketing planning, and practical ways to communicate your value within the community.
Listening and Adaptability
Develop active listening and interview techniques while learning to adapt communication for different personalities, abilities, and evolving client needs.
Client Relationships
Build stronger communication from the first inquiry and intake process through ongoing care, follow-up, and client retention.
Concerns and Difficult Conversations
Learn approaches for responding to complaints, answering sensitive questions, ending sessions early, and terminating professional relationships when necessary.
Policies and Professional Boundaries
Create clearer expectations through policies, procedures, protocols, scope-of-practice communication, and healthy personal and professional boundaries.
Collaboration and Sustainability
Strengthen communication with fellow practitioners, employers, vendors, healthcare systems, employees, and contractors while supporting long-term professional sustainability.
Course Details
A flexible online course designed to fit your schedule
12 CE Hours
Successful completion provides 12 hours of continuing education for eligible Texas massage professionals.
Fully Online
Complete the course from anywhere through the Teachable learning platform.
Self-Paced
Work through the material on your own schedule without live sessions or fixed deadlines.
Two Years of Access
Return to the course materials for up to two years after enrollment.
Meet Your Instructor
Learn from an experienced massage therapist, instructor, and continuing education provider
Shannon Mayes, LMT, MTI, ACEP, RYT, CMI, is the founder, author, and educator behind Phoenix Continuing Education. She created this course to help massage therapists strengthen the practical communication skills that support clearer client relationships, ethical practice, professional confidence, and long-term sustainability.
Her experience as a licensed massage therapist, instructor, writer, and TDLR-approved continuing education provider shapes a course grounded in the situations massage professionals encounter in real practice.
Ready to strengthen your communication skills and earn 12 CE hours?
Enroll in the fully online, self-paced course and get two years of access to practical communication training designed for massage therapists and complementary therapy providers.